For questions about your order or any of our products, contact a customer service representative at firstname.lastname@example.org Between Mon. - Fri, 11:00 a.m. - 4:00 p.m.
TEMPORARILY UNAVAILABLE ITEMS:
Most orders ship within 1-2 working days. Unusually high demand may deplete our stock, temporarily. We will advise you when you can expect delivery, and you will be given the following options:
1) Wait until the item is available.
2) Order a substitute.
3) Cancel the request for the item.
We gladly accepts VISA, Master card, Discover, and American Express credit cards, You can overnight to us a Business Check Or Money Order within 4 business days of your purchase. if you send us a check or money order it will take 3-5 business days to clear once it cleared we will ship it out the next business day.
For shipments in NY addresses, we are required to collect 8.62% Sales Tax.
We offer a 30 day money back from when you got the item. If the item got there damaged you have 30 days of receiving the package to let us know that the shipment was damaged, we will setup the return of your product, once we received it back we will ship the replacement if we have them in stock, otherwise we will refund the entire purchase including the shipping.
30-DAY MONEY-BACK SATISFACTION GUARANTEE:
We offer a 30-day money-back guarantee. When processing a Money-Back Guarantee:
1. We refund the full purchase price of the item, minus any shipping and exchange fees.
2. The customer is responsible for the return shipping charges.
3. We must receive the merchandise in the same condition as it was when you received it.
Custom orders are not refundable.
We ship in the US 48 states via Fedex.
We ship overseas and to Canada, please email us for a shipping quote.